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Real people answer every conversation. When someone is online you chat live; when not, we reply in the same conversation and email you.
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Have an account? Sign in so the conversation is saved with your purchases and PCs, and we can help faster.
Bug or crash? The in-game report (field book → Report a bug) attaches the build and log for us.
Refund? Within 14 days and under 2 hours played, refund it yourself from your orders.
Too many PCs? Free one from your PCs.
Quick answers are in the help centre.